Iris Post
Expand medical assistance teams without overextending resources.
A Virtual Medical Team for Post-visit Workflows
Ensure thorough and high-quality care coordination with a team of Virtual Medical Assistants (VMAs) that manage action items post-patient attribution. Our VMAs become a part of your in-house team and actively oversee prompt and proper follow-through on ongoing patient needs.
What Iris Post does
Inbox Triage
Our VMAs manage inbox messages – resolving, triaging, and managing as applicable.
Prescription Refill Management
Through clinical protocols defined by providers and pharmacists, VMAs will review requests, refill if applicable, and/or schedule labs or appointments necessary.
Medication Prior Authorization
For any prior authorizations required, VMAs support the process of obtaining authorization from payors and/or triaging any denials.
Document Index and Abstraction​
VMAs process your paperwork, file it, and index it into the appropriate patient chart, Any clinically relevant data points will be abstracted into discrete data fields, making them readily available for providers and also reportable.
Patient Outreach
VMAs support various patient outreach initiatives including scheduling labs and appointments, calling patients about results, and responding to other patient queries.
The benefits of Iris Post
Reduce medical assistant burnout and turnover
Reduce operating costs by 30%
Improve care team satisfaction and retention
Deliver better patient experiences
Contact Us
We look forward to getting a better understanding of your organizational needs and to giving you a demo of our platform capabilities.
