Introduction – How Medical Artificial Intelligence Is Impacting Patient Outcomes & Retention in Healthcare
Healthcare organizations across the nation have a clear mandate: evolve and optimize operations, both clinically and financially, before the bottom drops out. The symptoms are glaring. Healthcare organizations are fighting and struggling to remain viable. Burnt out providers are leaving the field in record numbers. Patients are left trying to find available providers. Despite the best intentions and efforts across every unique healthcare organization, the common demands of today’s EHR-entangled delivery system are outpacing our ability to perform our most sacred duties.
There’s been an increasing shift of focus for healthcare systems towards addressing the relentless challenges of declining or stagnant reimbursement, increasing operational costs, staffing shortages, overall burnout, limited patient access, and eroding patient satisfaction—just to name a few. While these challenges aren’t new, the compounding effect of today’s acceleration mandate places all of us at a crucial crossroads.
Transformation is a loaded proposition and there’s no shortage of AI-only, buzzword-heavy point solutions promising just that. The vendors are circling and hammering hard on the urgency in the atmosphere. They point at one part of the equation and fail to understand the underlying connective tissue across the entire care continuum. Most take an outside-in approach to solving our foundational challenges and overlook the actual, on-the-ground needs of the clinicians and operators they aim to satisfy. The proof is in the product. The results are simply not good enough to meet the high clinical standards that we must uphold in the provision of healthcare.
The real question we need to be asking is, how can we responsibly and safely adapt to meet the promise of new technologies with the needed layer of clinical accuracy and expertise that only experienced clinicians can deliver. How can we ensure that organizations are not just surviving, but thriving into the future? Revenue integrity connects to workflow efficiency connects to quality of care and there’s no separating the functional health of a system from the interaction of its constituent parts.
This full-continuum of care challenge is the one we’ve focused all of our attention and energy on at Onpoint Healthcare Partners. We’ve broken down the patient journey–from pre-visit to in-visit to post-visit–and taken the time to make sure that we can offer an easily-integrated, safety-first efficiency platform that optimizes workflows from a baseline of unparalleled clinical accuracy. We are committed to powering healthier systems, to maximizing care capacity and driving revenue while returning the joy of practicing medicine to the professionals who dedicate their lives to the well-being of each and every patient they meet.
Introducing – “Iris Medical Agent AI Platform” to Address the Full-Continuum of Care Challenge
This full-continuum of care challenge is the one we’ve focused all of our attention and energy on at Onpoint Healthcare Partners. We’ve broken down the patient journey–from pre-visit to in-visit to post-visit–and taken the time to make sure that we can offer an easily-integrated, safety-first efficiency platform that optimizes workflows from a baseline of unparalleled clinical accuracy.
With our new Iris Medical Agent AI Platform, we are committed to powering healthier systems, to maximizing care capacity and driving revenue while returning the joy of practicing medicine to the professionals who dedicate their lives to the well-being of each and every patient they meet.

4 Modules Power the Iris Platform:
Iris operates across four critical modules and medical agents — ChartFlow, CodeFlow, CareFlow, and NetworkFlow — supporting the entire provider and care team ecosystem across the full patient journey.
ChartFlow
Smarter charting, unparalleled accuracy.
Goes beyond basic ambient capture, supporting all your charting needs and delivering real-time visit prep, problem list and medication reconciliation, inbox triage, and order capture and execution. This to help providers and care teams reclaim hours of the workday. ChartFlow reduces up to 90% of the time spent reviewing the chart prior to the visit and placing orders.
CodeFlow
Compliance meets coding speed.
Drives precision coding and compliance with AI-backed recommendations, reducing denials and accelerating reimbursement without adding work. CodeFlow enables providers to focus on more thorough medical decision making, not the complexities of coding criteria.
CareFlow
Longitudinal patient support.
Manages and closes care gaps, supports HCC risk adjustment, performs medication prior authorizations and refills, and follow-ups, ensuring complete patient management to strengthen patient care performance. CareFlow addresses a large portion of nursing and medical assistant tasks, which ultimately improves the workforce shortage in these areas.
NetworkFlow
No referrals, prior authorizations or patients left behind.
Eliminates referral leakage and prior authorization headaches by automating provider/patient matching for referrals, prioritizing in-network authorizations, and closing the loop on communication across the care continuum. NetworkFlow ultimately improves care continuity performance and helps optimize financial results.

Iris Platform: An End-to-End Provider Efficiency Platform
The Iris Medical Agent AI Platform is an easy-to-integrate, safety-first platform that optimizes workflows across the full continuum of patient care. Our platform is an efficiency engine built to help providers and operators re- focus on what they do best. Bridging custom-built technology, generative AI, and true clinical and operational expertise,the Iris Platform relieves the administrative frustrations with enhanced safety protocols regarding all patient data, clinical information, and documentation.
The Iris Platform’s comprehensive capabilities drive a synergistic wave of efficiency and productivity across the entire patient journey.
Organizations can now deploy the Iris Platform in its entirety, or choose to start with select solution(s). With Iris’s end-to-end integration approach, healthcare organizations can expand into successive areas as they
continue to address and solve for their immediate challenges and needs.
Interested in learning more about the Iris Medical Agent AI Platform? Schedule your free demo to see it in action today.
Source
1National Institutes of Health. A Framework for a Systems Approach to Health Care Delivery. 2005.
Contact Information
For further inquiries or collaboration opportunities, please contact info@onpointhealthcarepartners.com
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